The word Free has been getting us in trouble lately!
Our app is FREE to download, it’s FREE to upload your contacts to our cloud, but on the download we charge a FEE of $2.99 usd.
We’ve been getting a lot of negative reviews about our app not being free.
We believed that in the description, the ‘in app purchase” was enough to indicate that this app has a service charge.
The confusion was whether the user had to pay for downloading the app or downloading the content.
We rewrote the description with a break down of the free elements, and what the user is paying for. Hopefully this solves the confusion.
If you have downloaded the app and have any question please send us a email so that we can help you.